Crowne Plaza Madrid Airport Hotel

Calle Lola Flores 1, Madrid, Spain, 28022  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Madrid Airport Hotel

Wi-Fi
Parking

EUR 11 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour business center

Food/ Drinks

A la carte restaurant

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Sauna

Verified Reviews:

  • Close to the airport - No sauna or pool - I would recommend this hotel
  • Nice bathrooms - Shuttle service - No breakfast
  • Service was slow - Flat screen tv - Cheap bar
  • Location was okay - Efficient staff - Free parking
  • Minibar is poor - Rooms are fine - Completely free internet

Overview

The stylish Crowne Plaza Madrid Airport Hotel lies in an upscale area of Madrid. Featuring Egyptian architecture, the hotel occupies a 5-story building opened in 2010.

The property is located in San Blas district, 6.3 km from Valdemoro, Plaza Mayor and IFEMA. There are an amusement park, a stadium and restaurants in the area.

Convention centers, exhibition centers and a business park are only several minutes away.

10 minutes' walk to San Fernando Henares train station. 10 minutes' drive from Barajas airport.

Rooms

The hotel comprises 125 non-smoking rooms with a closet, a laptop safe, a phone, a writing table and individual climate control as well as a kettle, a dishwasher and a stove. They feature bright décor and contemporary wooden furniture.

Eat & Drink

The onsite refined restaurant entices with local dishes. The Fashionable Capricho bar serves a large variety of coffee, cocktails and wines as well as tapas and snacks. Offering a variety of dishes, las Moreras are just about 700 meters away.

The hotel offers a buffet breakfast at the price of EUR 13.20 per person per night. 

Services

Cars are available for rent on site.

Relax

Crowne Plaza Madrid Airport Hotel indulges guests with a tennis court, a casino and a golf course as well as a sauna and a Jacuzzi. A fitness center and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at EUR 11 per day.

The staff at the hotel speaks English, French, Spanish, Italian, Serbian.

Number of floors:   5.  Number of rooms:   125.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid city shuttle
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Scanner
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's menu

Leisure facilities

  • Beach chairs
  • Casino
  • Sun terrace
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Recliner
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Room toiletries
  • Sink
  • Laundry basket/ Clothes hamper
  • Toilet

Self-catering

  • Electric kettle
  • Microwave
  • Oven

Bedroom

  • Down/Feather pillows
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Multi-line phone
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Crowne Plaza Madrid Airport Hotel Madrid location
Show big map »

Hotel Address:

Calle Lola Flores 1, Madrid, Spain, 28022

Get directions
City Center
  • Madrid
    8.6 mi
Airports
Train Stations
  • Estacion de Chamartin
    7.6 mi
  • Chamartin Station
    7.6 mi
Underground stations
  • Aeropuerto
    2.2 mi
  • Aeropuerto de Madrid
    2.2 mi
  • Bus stop
    2.1 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Crowne Plaza Madrid Airport photos Room
Superior Room
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo

Crowne Plaza Madrid Airport Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Air business related

  • Aeropuerto Internacional de Madrid-Barajas1.9 mi

Local attractions

  • Infante de Orleans Foundation Museum1.1 mi
    Aeropuerto de Cuatro Vientos, Madrid
  • Parque Europa3.1 mi
    Paseo de los Cipreses, s/n, Torrejon De Ardoz
  • Faunia5.4 mi
    Avenida de las Comunidades, 28, Madrid
  • Parque Juan Carlos I3.0 mi
    Avda de Logrono, Madrid
  • Parque La Quinta de los Molinos3.8 mi
    Alcala 527, Madrid
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Hotels nearby
B&B Madrid Airport
3 stars
0.6 km
Nuevo Madrid Hotel
4 stars
12 km
Abba Madrid Hotel
4 stars
12 km
Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • Fuenlabrada hotels - 17 km

Crowne Plaza Madrid Airport Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Madrid Airport

Average guest rating

8.2out of 10
Fabulous
Based on 56 reviews

Rating by category:

Rooms
9.0
Service
8.8
Value
9.3

Guest reviews

  • Group of friends
    8.8

    Very helpful receptionist who sorted out the complete mess of my booking made by your web site.

  • Single
    7.4

    High quality clean Bedroom. Good direct access to Internet facilities. Close to the Airport.

    Very little selection for Breakfast. Very little choice for Vegetarians.

  • Older travelers
    9.6

    Excellent, friendly staff.

    Wi-Fi signal too poor for access from room. Had to go to bar to use laptop. Lack on Internet access from room is extremely inconvenient.

  • Family with children
    3.2

    One of the reasons for choosing this hotel was the Crowe Plaza name and the shuttle bus service from the airport. I waited over a 1 1/2 hrs before being pickup and it's only 15 minutes away. The response was we will be there in 5 minutes. The shuttle didn't run the next day and my daughter ended up having to take a taxi from the airport. I will tell you all your other competitors were running every 15 minutes. I took note of their names for future use. We were a family of four and the room didn't accommodate that from towels to soap. We had to ask over and over again. The room had flies and hair on the floor. The food was expensive and terrible. However, the receptionist was professional and helpful with taxi. The positive point for this hotel was the receptionist.

    I will never book here again. I used negative reviews to over come any issues but even with this knowledge the negative reviews were right. I do business with Crowe Plaza in other countries and now reconsidering ever using it again for what I paid. The value is not worth the stay.

  • Group of friends
    9.2

    The spacious room and it's great for a short layover with its close proximity to the airport

    The lack of food choices around

  • Single
    8.8

    Close to Barajas airport and friendly staff. There is no swimming pool facility and lunch buffet options but overall I am really pleased with the hotel's ambience which really matched with the beautiful spanish ambience.

    Lack of swimming pool and lunch buffet options

  • Single
    6.2

    Proximity to airport. The fact it is new.

    Room temperature on arrival was 10 degrees Celsius. I checked in at 23:00 - all facilities such as the bar/cafe were closed!

  • Older travelers
    7.8

    The size of the room was great and we were lucky to have 2 queen beds...other wise the bed would be too small for 2. the expresso machine in the room was a nice touch. the wi fi was only in the main common parts of the hotel..in the room you had to use cable which was not possible on my mac air book.

    Not enough staff.... No slippers...bath robe...limited shampoo and wash

  • Couple
    9.6

    This is my second time staying at the Crowne plaza it is just a comfortable relaxing place. There isn't anything in the area, but there is access to taxis ane metro to get to the center of madrid. It is just a place to just relax and feel good.

  • Family with children
    10.0

    We had a family room and it was a lovely size, really clean and tidy. We only spent half-a-night there before an early morning flight, but we were very impressed with the room and the staff of the hotel that were very helpful.

    Like other reviewers have said, the shuttle to the airport isn't great. We waited 40 minutes at the airport before the shuttle came to get us and in the meantime other hotels' shuttles came 3 or 4 times. This hotel only has one van, which means you have to call them ahead of time and essentially book a shuttle appointment for them to come get you from the airport. It was also a little bit frustrating when we couldn't book a shuttle at the time we wanted to leave for the airport in the morning because their wasn't enough room. You must book the shuttle upon checking in, otherwise the shuttle fills up and you have to wait for the next trip. All in all, I would still recommend this hotel to travelers. It was a great price, even during high season and the perfect place to rest a little before (and after) a long trip.

  • Single
    5.4

    The rooms are big, the beds are good

    The food was not good, the dinner was bad, and the breakfast terrible. Also there was a problem to get warm water in the shower. The quality of the stay was way below what you should expect from rooms in such pricesetting. Good thing was the staff at reception, they were really friendly.

How to reach hotel

hotel Crowne Plaza Madrid Airport Hotel Madrid location
Show big map »

Hotel Address:

Calle Lola Flores 1, Madrid, Spain, 28022

Get directions
City Center
  • Madrid
    8.6 mi
Airports
Train Stations
  • Estacion de Chamartin
    7.6 mi
  • Chamartin Station
    7.6 mi
Underground stations
  • Aeropuerto
    2.2 mi
  • Aeropuerto de Madrid
    2.2 mi
  • Bus stop
    2.1 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge